Otter Hotel Banff, Banff ➤ Reviews, Rooms & Prices 2025

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About the Hotel

1000 600 Banff Avenue, Banff, Canada, TIL 1H8

Otter Hotel, a 4-star Banff hotel, offers comfortable accommodations with free WiFi and free private parking. Guests can enjoy a variety of amenities including on-site dining and luggage storage. The property is well-located for accessing local attractions and outdoor activities.

Rooms & Amenities

All rooms at Otter Hotel feature a flat-screen TV, air conditioning, a private bathroom with a shower, and complimentary toiletries. Some rooms come with a seating area and a balcony, providing guests with additional comfort during their stay.

Dining & Nearby Options

Dining options include nearby restaurants such as The Keg Steakhouse + Bar and Japanese Restaurant Miki, both located 1 miles from the hotel. Guests can also find local favorites like Bare Bistro just steps away.

Leisure & Activities

Leisure activities around Otter Hotel include visits to the nearby Cave and Basin National Historic Site, which is 2 miles away, and the Douglas Fir Resort Waterslides & Pools, just 0.5 miles from the property. Other attractions include the Whyte Museum of the Canadian Rockies and Bow Falls, both within 1 miles.

Transportation & Services

Otter Hotel provides convenient access to the Free Banff Gondola Shuttle and Brewster Bus Station, both within a 24-minute walk. The property also offers luggage storage space for guests' convenience.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Superior King Suite

Max:

2 persons

Bed options:

1 King Size Bed

room details

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Guest Room

Max:

4 persons

Private bathroom

Non-smoking

room details

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Price and Room Availability Calendar

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Getting around

A list of all available modes of transport

City Center

Banff4600 ft

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Delicious Dining Experience

“I had an amazing experience at the hotel's restaurant where the menu featured local cuisine. The roasted wild mushroom pasta was a highlight, bursting with flavor and beautifully presented. I also enjoyed the organic salad, which was fresh and crisp, making for a perfect complement to my meal.” view full review

Relaxing Spa Retreat

“The spa at the hotel is truly a retreat. I indulged in a signature massage that left me feeling rejuvenated and refreshed. The serene atmosphere and soothing music created an oasis of calm that I truly appreciated after a long day of exploring.” view full review

Fantastic Business Amenities

“I was impressed with the state-of-the-art business center. I took advantage of the high-speed internet and modern conference rooms, which were perfect for my meetings. The availability of complimentary printing was a huge plus that made my work much easier.” view full review

Cozy and Comfortable Room

“I stayed in a beautifully designed bedroom that felt both cozy and luxurious. The plush bedding and comfy pillows ensured I had restful nights. I also loved the large windows that let in natural light, making the space feel warm and inviting.” view full review

General

Non-smoking rooms
24-hour reception
Air conditioning in public areas
Smoke detectors

Room features

Air conditioning
Tea and coffee facilities
Ironing facilities

Bathroom

Bath/ Shower
Hair dryer

Media

Direct dial telephone
AM/FM alarm clock

Location

1000 600 Banff Avenue, Banff, Canada, TIL 1H8

Map view

1000 600 Banff Avenue, Banff, Canada, TIL 1H8

City landmarks

Waterfall

Bow Falls

1.3 mi

Museums

Buffalo Nations Luxton Museum

1.4 mi

24km (15 miles) north of Banff

Lake Minnewanka

1.2 mi

405 Spray Ave

Fairmont Banff Springs

1.5 mi

Little Beehive

4800 ft

Museums

Cave and Basin National Historic Site

1.8 mi

Church

St. Paul's Presbyterian Church

4300 ft

317 Banff Ave

Canadian Ski Museum West

4300 ft

Museums

The Historic Luxton Home Museum

4400 ft

305 Squirrel Street Corner of Lynx & Squirrel Street

Saint Mary's Parish Banff

4900 ft

107 Tunnel Mountain Drive

The Banff Center

1.4 mi

Gallery

Willock & Sax Gallery

5000 ft

107 Tunnel Mountain Drive Glyde Hall

Walter Phillips Gallery

5200 ft

Museums

Whyte Museum of the Canadian Rockies

2.3 mi

Hawk Ave

Banff Off-Leash Dog Park

2100 ft

Church

Banff Park Church

2000 ft

Johnson Lake Road

Johnson Lake

1.0 mi

Bourgeau Lake

1.0 mi

Gallery

All In The Wild Gallery

1.0 mi

Gallery

About Canada

1.0 mi

Shopping Area

Cascade Shops

4200 ft

190 Tunnel Mountain Dr

Tunnel Mountain Trailhead

3100 ft

Buffalo St

Surprise Corner

1.7 mi

Museums

Banff Park Museum National Historic Site

2.3 mi

Banff Avenue

2.1 mi

Gallery

Canada House Art Gallery

2.2 mi

Improvement District No. 9

Tunnel Mountain Trail

3.5 mi

Nearby

Tunnel Mountain Road

Douglas Fir Resort Waterslides & Pools

1700 ft

Amusement Park

Banff Rotary Park

1300 ft

Whiskey Creek

1800 ft

Restaurants

Cougar Pete's Restaurant & Lookout

1.4 mi

Tunnel Mountain Rd Banff Hostel

Domino's Pizza

400 ft

122 Eagle Cr

Reviews and Ratings

Feedback from previous guests about their experience.

Derek

United States of America, March 2025

5.8/10

My stay at Otter Hotel was quite enjoyable. The spacious rooms offered a fantastic view of the surrounding mountains, though the bathroom could have used a little updating. The staff were friendly and attentive, but I experienced a longer wait during check-in than I expected.

Rooms

7.0

The room was spacious and had an amazing mountain view, but the bathroom felt a bit dated.

Service

6.0

The service was friendly and attentive overall. yet the check-in process took longer than anticipated.

Location

9.0

The hotel is conveniently located near the main attractions of Banff, making it easy to explore the area.

Dining

7.0

I enjoyed simple yet satisfying dishes at the hotel restaurant, though the menu was a bit limited.

Facilities

6.0

The facilities were well maintained, with a cozy lounge area, but the gym equipment was somewhat basic.

Trevor

United States of America, March 2025

5.8/10

My stay at Otter Hotel was enjoyable, with cozy rooms and a great location, but I did find the dining options somewhat limited. Overall, it was a good experience, enhanced by the beautiful surroundings.

Rooms

8.0

The rooms were spacious and beautifully decorated, providing a cozy retreat after a long day of exploring. I especially appreciated the comfortable bedding.

Service

7.0

The staff was friendly and attentive, making me feel welcome right from check-in. However, the service at breakfast was a bit slower than I expected.

Location

9.0

The hotel's location was fantastic—just a short walk from the heart of Banff and surrounded by stunning mountain views. I couldn't have asked for a better spot.

Dining

6.0

I enjoyed the Danish pastry but found the menu options a bit limited for breakfast. More variety would have been appreciated.

Facilities

8.0

The amenities were nice, and the fitness center was well-equipped, which I took advantage of during my stay.

Virginia

United States of America, December 2024

5.8/10

I had a wonderful stay at Otter Hotel. The cozy ambiance and scenic views were highlights, though the breakfast options left something to be desired. Overall, it was a pleasant experience with a few minor hiccups.

Rooms

8.0

My room was spacious and beautifully decorated, making it feel very inviting.

Service

7.0

The staff was friendly and attentive, but sometimes the response times were a bit slow.

Location

9.0

The location was fantastic, surrounded by stunning mountains and close to downtown Banff.

Dining

6.0

I enjoyed some delicious dishes at the hotel restaurant, though the breakfast selection could use improvement.

Facilities

7.0

The amenities were good, especially the gym and spa facilities, although I wish the pool area was larger.

Robert

United States of America, November 2024

5.4/10

I enjoyed my stay at Otter Hotel, especially the cozy atmosphere and attentive staff. The room was comfortable, though I found the bathroom a bit small for my liking. Dining options were diverse and good, but I wish the service was a tad quicker during peak hours.

Rooms

7.0

My room was well-appointed with modern amenities and a stunning view of the surrounding mountains. However, the bathroom felt a little cramped, which was a minor inconvenience.

Service

7.0

The staff were friendly and genuinely helpful, making me feel welcomed throughout my visit. Though there were times during breakfast when the service lagged a bit, the overall experience was positive.

Location

9.0

The location was fantastic—just a short walk from downtown Banff and surrounded by beautiful hiking trails. I loved how easy it was to explore the area from the hotel.

Dining

7.0

I appreciated the variety in the dining options, with each meal being tasty and well-prepared. But I noticed that wait times during busy hours could be improved.

Facilities

7.0

The hotel offered great facilities, including a lovely pool and fitness center. However, I felt the spa could use more treatment options to enhance relaxation.

Paul

United States of America, October 2024

5.0/10

My stay at Otter Hotel in Banff was enjoyable but had its ups and downs. The location was simply stunning, placing me right at the heart of nature's beauty. However, the dining options were limited, which made meal planning a bit challenging. Overall, it was a pleasant experience, but there’s room for enhancement.

Rooms

7.0

The room I stayed in was cozy and well-appointed, featuring comfortable bedding and a lovely view of the mountains. However, I did notice the bathroom could have used an update for better functionality.

Service

6.0

The staff were friendly and accommodating during my visit, always ready to help. Yet, at times, the response could have been quicker, especially during busy hours.

Location

9.0

Situated in a amazing area, the hotel was perfect for accessing nearby trails and attractions. I appreciated being so close to nature, which truly enhanced my experience.

Dining

5.0

While the breakfast offerings were decent, I found the overall dining choices a bit limited, and I longed for more variety in the menu.

Facilities

6.0

The hotel’s facilities were decent, with a comfortable lounge area, though I wished there were more amenities like a fitness center to enhance my stay.